For orders placed before 7am AEDT, we endeavour to process the same business day. Orders placed after 11am AEDT will be processed the next business day.

During peak festive seasons, sale events, and new collection launches, processing times may be slightly longer due to high demand.

All Ever Festco orders are carefully hand-packed in Australia and delivered with trusted courier partners to ensure safe and timely delivery.

If you are not completely satisfied with your order, you may request a return within 14 days of receiving your item.

Returned items must be unused, in original condition, and with all packaging intact. Once approved, we will issue a refund or store credit, depending on your preference.

Please note that return shipping costs are the responsibility of the customer unless the item is faulty or damaged on arrival.